Q. Why am I receiving this notice?
A. Federal law requires us to issue privacy notices every year.
Q. What do you mean by “personal information?”
A. “Personal information” is information collected about you from your dealings with us. This can include Transaction and Experience Information like your name, address, account number, account balance, and things like payment history. It can also include “Creditworthiness Information,” which is used to determine whether you qualify for an installment payment plan.
Q. From where and how do you get my personal information?
A. We receive personal information from you when you do things like open an account with us, inquire about our products and services, apply for an installment payment plan, show your driver’s license, or provide employment information. We also receive information from third parties, such as credit bureaus and consumer research and data collection companies.
Q. Who do you share my personal information with?
A. We share your personal information with our affiliates, which are the manufactured home communities in which we locate homes purchased from us.
Q. What is an “affiliate?”
A. An affiliate is a company that shares a common ownership structure with us.
Q. Why do you share my information?
A. We share your personal information with our affiliates for our everyday business purposes like processing your payments, maintaining your account, responding to court orders and legal investigations, and reporting to credit bureaus. We also share your personal information with our affiliates for their everyday business purposes, which are similar to ours.
Q. Can I limit this sharing?
A. No. We do not share any information that you are allowed, under Federal law, to ask us not to share.
